Keeping up with terminology

In our efforts to assist and guide our customers in the ever increasing maze of local government terminology in English we face a real uphill battle- not to actually develop our customers but to explain in reasonable terms just what words mean. I have seen on the BBC TV and their website with a link here that there may be some efforts to 'ban' the jargon. I must agree fully with this. If professionals cannot keep up with it what about the poor layperson who has to deal with it in his7her business with local government